Business Partner Resources
Quick Reference Glossary


This resource provides general information regarding your All About Me Global Business Partner account, ordering, billing, production, shipping, and account administration. Account-specific requirements are governed by your applicable agreement, Statement of Work (SOW), order documentation, invoice, and other written terms provided by All About Me Global.

Accessibility
All About Me Global is committed to making its website, digital services, and online resources accessible and usable for as many people as reasonably possible. Business Partners experiencing difficulty accessing information or completing an online process may contact AAMG for assistance.
For additional information, please review the AAMG Accessibility Statement.

Account Changes
Changes to company information, departments, authorized users, shipping information, purchasing authority, or other controlled Business Account information must be submitted to AAMG for review.
When documentation or authorization is required, AAMG will provide the appropriate form directly to the authorized account contact. The completed request must be returned as instructed so AAMG can maintain a traceable record of the request, authorization, communication, and resulting account change.

Account Number
The AAMG Business Account Number identifies an approved Business Partner account and, where applicable, its authorized department or purchasing area.
The appropriate Account Number should be referenced when communicating with AAMG regarding orders, billing, account changes, support, or other account-related matters.

Authorized Account Authority
The Authorized Account Authority is the individual designated by the organization with authority to approve certain actions, requests, and changes on behalf of the Business Account.
Certain activities—including Production Authorization and changes affecting account access, authorized users, departments, or organizational information—may require confirmation from an Authorized Account Authority.

Authorized Users
Authorized Users are individuals approved to access designated portions of an organization's AAMG Business Partner account.
Access may be associated with a specific company, department, or purchasing area. Login credentials should not be shared with individuals who have not been authorized to access the account.
Requests to add, remove, or replace an Authorized User must follow AAMG's account-change process.

Billing & Invoices
Invoices, balances, payment status, due dates, and applicable payment terms are maintained through AAMG's billing system.
Business Partners are responsible for reviewing their billing information and making payments according to the terms applicable to their account, order, invoice, agreement, or Statement of Work.

Business Account
An AAMG Business Account is an approved commercial account established for an organization authorized to purchase AAMG products under applicable Business Partner pricing, minimum-order requirements, payment terms, shipping requirements, and other agreed commercial conditions.

Departments / Purchasing Areas
A Business Account may contain multiple approved departments or purchasing areas.
Departments may have their own Account Number, purchasing responsibility, authorized users, shipping information, or other approved account information.
Authorization to access one department does not automatically provide authorization to access or make changes to another department.

Final Sale / Custom Production
Business Partner orders may include merchandise manufactured, prepared, assigned, packaged, or otherwise produced specifically for the purchasing organization.
Once production has been properly authorized and production has begun, the applicable custom-production order is considered final and may no longer be canceled or refunded except as otherwise required by applicable law or expressly agreed to by AAMG in writing.
This does not eliminate any rights or remedies that may apply to merchandise that is damaged, defective, incorrect, or incomplete.

Order Changes & Cancellations
Business Partners should carefully review products, quantities, pricing, shipping information, and other applicable order details before providing Production Authorization.
Requests to modify or cancel an order should be submitted before production is authorized and begins.
Once authorized production has begun, custom-production orders are considered final, subject to applicable law and the governing written terms of the transaction.

Ordering
Approved Business Partners may place orders for available AAMG products through their Business Partner account.
Orders are subject to the approved minimum quantities, applicable volume pricing, payment requirements, shipping arrangements, and other commercial conditions associated with the Business Account and individual transaction.

Payment Terms
Payment terms establish when and how payment is required for an order or invoice.
Payment terms may vary according to the Business Partner's approved account arrangement, order size, purchasing method, or negotiated agreement. The applicable agreement, Statement of Work, order documentation, and/or invoice will identify the payment requirements governing a particular transaction.

Privacy & Account Information
AAMG collects and maintains information necessary to administer Business Accounts, process transactions, fulfill orders, provide support, maintain security, and satisfy applicable operational and legal requirements.
Business Partners should use appropriate care when submitting account or personal information and should follow AAMG's designated procedures when sensitive information is requested.
For additional information, please review the AAMG Privacy Policy.

Production Authorization
Production will not begin until AAMG receives the required Production Authorization from an Authorized Account Authority.
Authorization may be provided through a signed Production Authorization form or another AAMG-approved written or electronic authorization method.
Business Partners should not authorize production until the applicable products, quantities, pricing, shipping arrangements, and other material order details have been reviewed and approved.
Once the required authorization has been received and production begins, applicable custom-production orders become final in accordance with the governing terms of the transaction.

Production Payment / Upfront Funding
Certain Business Partner orders, including purchase-order and custom-production orders, may require an upfront payment or production funding before manufacturing begins.
The required amount or percentage, payment schedule, remaining balance, and applicable payment terms will be identified in the Business Partner's agreement, Statement of Work, order documentation, invoice, or other applicable written terms.
The issuance or acceptance of a Purchase Order does not, by itself, waive an applicable upfront production-payment requirement.

Purchase Order (PO)
A Purchase Order is an authorized purchasing document issued by a Business Partner in accordance with its approved purchasing procedures.
Acceptance of a Purchase Order by AAMG does not automatically constitute authorization to begin production and does not automatically waive applicable deposit, upfront-production-payment, Production Authorization, or other contractual requirements.
Production begins only after all applicable requirements for the transaction have been satisfied.

Returns & Refunds
Because Business Partner merchandise may be manufactured, assigned, prepared, or packaged specifically for an organization, cancellation and refund conditions may differ from those applicable to standard consumer purchases.
Once authorized production has begun, applicable custom-production orders are final, subject to applicable law and any written provisions concerning damaged, defective, incorrect, or incomplete merchandise.
For additional information, please review the AAMG Terms & Conditions.

Shipping & Delivery
Completed Business Partner merchandise will be shipped to the approved delivery destination according to the applicable order and shipping arrangements.
Business Partners are responsible for providing complete and accurate shipping information.
Delivery dates may be estimates unless expressly agreed otherwise and may be affected by carriers, transportation conditions, or other circumstances outside AAMG's reasonable control.

Storage of Completed Merchandise
AAMG does not provide routine warehousing or ongoing storage of completed Business Partner merchandise.
Once merchandise has been manufactured and is ready for shipment, it will be shipped according to the approved order and delivery arrangements.
Any special arrangement involving delayed delivery, staged shipments, or storage must be expressly agreed to by AAMG in advance and may be subject to additional terms, costs, or requirements.

Terms & Conditions
AAMG's Terms & Conditions contain important information governing the purchase and use of AAMG products, accounts, services, and related features.
Business Partners should review the Terms & Conditions together with any Business Partner agreement, Statement of Work, Purchase Order terms accepted by AAMG, invoice terms, Production Authorization, or other written commercial conditions applicable to their account or transaction.
For complete information, please review the AAMG Terms & Conditions.

Important Quick Reference
Production does not begin until the required Production Authorization has been received from an Authorized Account Authority and all applicable pre-production requirements have been satisfied.
A Purchase Order alone does not automatically waive an applicable upfront production-payment requirement.
Once authorized custom production has begun, the applicable sale is final, subject to applicable law and the governing written terms of the transaction.
AAMG does not routinely warehouse completed Business Partner merchandise. Completed merchandise will be shipped according to the approved delivery arrangements unless AAMG has expressly agreed to another arrangement in advance.

For complete policies governing AAMG accounts, products and services, please review:
Terms & Conditions
Privacy Policy
Accessibility Statement  

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